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TERMS
& CONDITIONS of USE
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Disclaimer
TravelMasters Sports & Entertainment
is a privately owned corporation headquartered in Augusta,
Georgia. The company maintains all certificates of licensure and
bonding requirements to conduct interstate commerce business
on-line and within the State of Georgia.
TravelMasters has no direct affiliation with or claims no
endorsement from any artists, teams, NFL, NFLP, leagues, golf
clubs, box office or Ticketmaster.
Any references to or terms that may be included within
registered trademarks, or trade names are solely used for
descriptive purposes only. As a valued client you will notice
that our product offers & programs are priced competitively
while reflecting appropriate intrinsic consumer value.
Rates shown on this site are ABOVE FACE VALUE.
They include all direct product procurement costs, related
taxes, any ancillary fees if applicable, and a professional
service charge per order
Web Purchase Policy
Our on-line package rates are as stated and
INCLUDE NO
ADDITIONAL SERVICE
CHARGES or fees. A customer may select an event and order accordingly
through this online site or they may call our office and speak
directly to a TravelMasters customer service rep to complete the
entire transaction.
On-line or internet purchases require accurate customer contact
info, matching credit card data with correct CID # and a fax
return of your confirmed sales invoice with actual authorized
signature. TravelMasters Sports & Entertainment accepts the
following major credit cards;
American Express, Discover, MasterCard, and VISA.
We reserves the right to defer any order until all items,
inventory or information required in the transaction process
have been verified and one of our customer service reps confirms
such.
Any problems
or issues with a respective order must be reported within 24
hours of receipt of goods or services.
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Errors, Inaccuracies, and
Omissions
Occasionally there may be information on our
site that contains typographical errors, inaccuracies, or
omissions that may relate to product descriptions, pricing,
promotions, offers, and availability. We reserve the right to
correct any errors, inaccuracies or omissions and to change or
update information or cancel orders if any information on the
site is inaccurate at any time without prior notice (including
after you have submitted your order).
Refund Policy
All Sales orders once confirmed and processed are FINAL.
No returns or cancellations are permitted. Furthermore, no
refunds are issued for any unused portions of an event program.
We are not liable for refunds due to circumstances beyond our
human control; transportation delays, power outages, personal
injury, losses arising from negligence caused by engaged third
parties, loss of credentials due to personal negligence or
theft, event postponement, rescheduling or time changes due to
weather, nature, construction, war, acts of terrorism, or any
other abnormal conditions.
CANCELLED or POSTPONED EVENTS
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Occasionally, events are cancelled or postponed by the promoter,
team, band or venue due to weather conditions or situations
affecting the staff or audience. There are NO REFUNDS for
postponed events as your tickets are good for any rescheduled
date. Should an event COMPLETELY CANCEL and not reschedule for a
future date, we will issue a house credit for the full amount of
the order minus any delivery & handling charges. Again, we are
NOT responsible for reimbursing any costs incurred with respect
to attending an event that is cancelled or postponed including,
but not limited to, travel, hotels, car rentals, gas, meals and
the fees of babysitters.
Delivery
Event tickets, credentials and or documents will be shipped to a
designated address via FEDEX as soon as they are physically
available. Items in stock are shipped within 24 hours after the
order process is completed. A separate delivery fee will be
charged and itemized on your invoice.
TravelMasters assumes no obligation or liability for
unclaimed packages received by addressees who maintain a waiver
of signature release on file with FEDEX
Moreover, once tickets, credentials and documents have been
properly distributed or transferred to the customer, we assume
no further liability for any misplaced, lost or stolen program
items.
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Jurisdiction
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All disputes and matters arising under or in connection
with, or incident to the responsibilities of
TravelMasters Sports & Entertainment, shall be submitted
for trial without jury in the Federal Court of Georgia
located in Augusta, or in the State Courts of Georgia
located in Richmond County. These Terms and Conditions shall
be construed in accordance with the laws of the State of
Georgia.
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